Last updated: February 9th, 2026.

1. Overview

At AllStack Web, we aim to deliver high‑quality digital services, including web development, hosting, maintenance, SEO, graphics, and social media support. This Refund Policy explains when refunds may be issued for our subscription‑based Website‑as‑a‑Service (W‑a‑a‑S) plans and other digital services.

2. Subscription Payments

• All WaaS plans operate on recurring monthly or annual billing.
• Subscription payments are non‑refundable, as they cover ongoing service delivery, hosting, maintenance, and support.
• If you cancel your subscription, you will continue to have access until the end of your current billing cycle.

3. One‑Time Services

For one‑time services such as graphics design, SEO setup, or custom development:

• Refunds may be considered only if work has not yet started.
• Once work begins, no refunds will be issued due to the time and resources allocated to your project.

4. Setup Fees

Some WaaS plans may include a one‑time setup or onboarding fee.

• Setup fees are non‑refundable, as they cover initial design, configuration, and project preparation.

5. Project Delays

Refunds will not be issued for delays caused by:

• Late content submission
• Incomplete requirements
• Client unresponsiveness
• Third‑party issues outside our control

We will always communicate timelines clearly and work with you to keep the project on track.

6. Service Dissatisfaction

If you are unhappy with any aspect of our service:

• Please contact us so we can resolve the issue promptly.
• While refunds are not guaranteed, we may offer revisions, adjustments, or service credits at our discretion.

7. Technical Issues

If a technical issue occurs due to hosting or third‑party providers:

• We will work to resolve the issue as quickly as possible.
• Refunds are not provided for downtime or interruptions beyond our control.

8. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Immediate suspension of your website and services
• Additional fees to reinstate your account

We encourage you to reach out so we can resolve any concerns directly.

9. Contact Us

If you have questions about this Refund Policy or wish to discuss a refund request, please contact us at: hello@allstackweb.com